Privacy Policy

Introduction

This Privacy Policy explains how sprout-path collects, uses, discloses, and protects your personal information when you use our website and services.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Enrollment and program preference information
• Payment and billing information
• Communications with us
• Learning progress and assessment data

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our language learning programs
• Process enrollments and payments
• Send you program updates, schedules, and administrative information
• Respond to your inquiries and provide customer support
• Analyze usage patterns to enhance our services
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

• Instructors and teaching staff necessary for program delivery
• Service providers who assist in operating our platform
• Legal authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

Under Australian privacy law, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Withdraw consent for certain processing activities
• Lodge a complaint with the Office of the Australian Information Commissioner

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings. See our Cookie Policy for more details.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at [email protected].